Privacy Policy

PLACEHOLDER — this is a demonstration privacy policy for a fictional business on a test dataset. It has no legal effect and is not a template. A real storefront replaces this entirely with wording from its own solicitor.

Who we are

Connect Two Wellness Ltd operates the sauna at Riverside Walk, and is the controller of the personal data described here.

What we collect

Your name, email address and phone number when you create an account. Booking history and the site you visited. Payment card details are handled by our payment processor and never reach our servers.

If you complete a health declaration, we hold your answers for as long as your account is open.

Why we hold it

To take and confirm bookings, to contact you when a session changes, and to meet the record-keeping duties that come with running a public facility.

Who we share it with

Our payment processor, our booking platform provider, and nobody else. We do not sell data and we do not pass it to advertisers.

How long we keep it

Booking records for six years, which is what tax law requires. Marketing preferences until you withdraw them. Everything else is deleted within 30 days of you closing your account.

Your rights

You can ask for a copy of what we hold, ask us to correct it, or ask us to delete it. Write to the address on the contact page and we will respond within one month.

Cookies

Covered separately in the cookie policy.